Frequently Asked Questions:

How does the donation to ski patrol work?
We donate 10% of our proceeds from every sale to Michigan Ski Patrols. If you have a favorite patrol, you can add “Ski Patrol Donation” to your cart at no additional charge and tell us which patrol you’d like to benefit. Otherwise, it will go into our general fund which we will use to round up existing donations at the end of the year.

How do you decide who benefits from ski donations?
When skis are donated to us, the donor gets to decide where half of the donations goes when that chair or footstool sells. The buyer of that item gets to decide the other half. This allows for both parties to help out their favorite ski patrol, and makes for a wonderful fundraising opportunity for the patrols.

Do you do Ski Patrol Fundraisers?
Absolutely, we would love to partner with your ski patrol for a fundraiser. Drop us a note via email, and we’d be happy to help you spread the word!

Do you take appointments?
Absolutely! If you’d like to see an item in person before buying, please reach out for an appointment. We’re located in Rockford, MI (just north of Grand Rapids).

Do you offer delivery on the ski chairs?
We will personally deliver your chair for a flat rate of $75 across lower Michigan or you can choose to pick up your chair at no charge from our shop in Rockford, MI (Greater Grand Rapids Area). If you are located in the U.P. or elsewhere in the midwest, drop us a note and we’ll do our best to work with you (additional fees may apply).

What if I want to pick up my order?
You can pick up your ski chair or apparel items to save on shipping/delivery. Just select pick up during check out, and your order confirmation email will include instructions for scheduling your pick up time. Due to the size of the chairs, we recommend a pick up truck or trailer for pick up.

We are happy to work with you to coordinate a pick up date/time or a hold, but ask that arrangements be made within 7 days of purchase.

What’s your return policy?
The Original Ski Bum Chairs & Footstools: Orders can be cancelled or returned for a full refund minus a $25 processing fee, up until the item leaves our shop (for pick up or delivery).

Apparel Shop: At this point, we do not accept returns. However, we want you to be fully satisfied with your MI Ski Bum purchase. If you have a problem with your order, please contact us and we’ll do our best to accommodate you.

Do you accept ski donations?
At this point we are not accepting ski donations since we currently have a large variety to choose from. Feel free to keep checking this page for updates, or send us a note.

If you have any other questions, please don’t hesitate to drop us a note via email.